Reach us

Address: 30/1, Ballygunge Place,
Kolkata - 700019,
India

Phone: (+91) (33) 2440 3422
(+91) (33) 2440 9464

Fax: (+91) (33) 2440 2433

synergy@cal.vsnl.net.in

Customer Satisfaction

Synergy believes in offering products and services tailor made to customer's requirement, making available to customers high quality products within the agreed delivery framework, and offering after-sales-service to ensure TOTAL CUSTOMER SATISFACTION.

An integrated approach at Synergy for Total Customer Satisfaction is based on :

  • Proactive identification of customer's needs
  • Prompt response to customer's queries
  • Promptly attending customer's complaints
  • Meeting the specification
  • Using International / National standard specification (IS, DIN, ISO etc.) into product offering
  • Extensive testing and inspection
  • Meeting delivery deadlines
  • Erection commissioning support
  • Continuous post-sales service