Customer Satisfaction

Synergy believes in offering products and services tailor made to customer's requirement, making available to customers high quality products within the agreed delivery framework, and offering after-sales-service to ensure TOTAL CUSTOMER SATISFACTION.

An integrated approach at Synergy for Total Customer Satisfaction is based on :

• Proactive identification of customer's needs
• Prompt response to customer's queries
• Promptly attending customer's complaints
• Meeting the specification
• Using International / National standard specification (IS, DIN, ISO etc.) into product offering
• Extensive testing and inspection
• Meeting delivery deadlines
• Erection commissioning support
• Continuous post-sales service