30/1, Ballygunge Place, Kolkata - 700019,
West Bengal, India

Tel: (+91 33) 2440 3422 / 2440 9464
Fax: (+91 33) 2440 2433 / 2475 1846
e-mail: synergy@cal.vsnl.net.in

 
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 Customer Satisfaction

Synergy believes in offering products and services tailor made to customer's requirement, making available to customers high quality products within the agreed delivery framework, and offering after-sales-service to ensure TOTAL CUSTOMER SATISFACTION.

An integrated approach at Synergy for Total Customer Satisfaction is based on :

  • Proactive identification of customer's needs
  • Prompt response to customer's queries
  • Promptly attending customer's complains
  • Meeting the specification
  • Using International / National standard specification (IS, DIN, ISO etc.) into product offering
  • Extensive testing and inspection
  • Meeting delivery deadlines
  • Erection commissioning support
  • Continuous post-sales service

Some of our notable clients :

  • Tata Group of companies
  • Associated Cement Company
  • Rungta Mines
  • Kudremukh Iron Ore
  • Larsen & Tubro
  • Vikram Ispat
  • Indian Aluminium
  • Indian Charge Chrome
  • Jindal Steel & Power
  • Hindustan National Glass
  • McNally Bharat
  • A. V. Birla Group
  • Paradeep Phosphates
  • Britannia Industries
  • Esab India